Help Center

AuditGuardX supports the following document formats:

• PDF (.pdf) - Including text-based and scanned documents
• Microsoft Word (.docx, .doc)
• Text Files (.txt)
• Rich Text Format (.rtf)

Maximum file size is 50MB per document. For larger files, consider splitting them into smaller sections.

Our AI compliance analysis is highly accurate, with an average accuracy rate of 95% across supported frameworks. The analysis:

• Uses advanced natural language processing
• Is trained on thousands of compliance documents
• Continuously learns and improves
• Provides confidence scores for each finding

We recommend having qualified compliance professionals review high-risk findings, especially for critical regulatory requirements.

AuditGuardX supports over 25 major compliance frameworks, including:

Need a specific framework? Contact us about custom framework support.

Analysis time depends on document size and complexity:

• Small documents (1-10 pages): 30 seconds to 2 minutes
• Medium documents (11-50 pages): 2-5 minutes
• Large documents (50+ pages): 5-10 minutes

You'll receive real-time updates on analysis progress, and can continue using the platform while analysis runs in the background.

Yes, we take data security and privacy very seriously:

• Encryption: All data is encrypted in transit and at rest
• Access Control: Role-based access with multi-factor authentication
• Compliance: SOC 2 Type II certified, GDPR compliant
• Data Retention: You control your data and can delete it anytime
• No Training: Your documents are never used to train our AI models

Learn more about our security practices on our Security page.

Yes! AuditGuardX offers comprehensive integration options:

• API: Full REST API for custom integrations
• Webhooks: Real-time notifications for events
• Document Management: SharePoint, Google Drive, Dropbox
• Workflow Tools: Slack, Microsoft Teams, Zapier
• SDKs: Python, JavaScript, Java, and .NET libraries

Check our API documentation for technical details.

We offer multiple support channels to help you succeed:

• Help Center: Comprehensive self-service documentation
• Email Support: 24-hour response time for all plans
• Chat Support: Live chat during business hours
• Phone Support: Available for Professional and Enterprise plans
• Dedicated Success Manager: For Enterprise customers

Need immediate help? Contact our support team.